Privacy Policy

Effective Date: 14/3/2026

At Kiran's Collection, your privacy is not just a legal obligation — it is a genuine commitment. We value the trust you place in us when you share your personal information, and we take our responsibility to protect it seriously.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have over your data. By visiting kiranscollection.in or placing an order with us, you agree to the terms outlined in this policy.

1. Who We Are

Kiran's Collection is a women's clothing brand owned and operated by Kiran Kaur, based at 2/200 Subhash Nagar, Near Amit Nursing Home, Delhi, India. Our official website is kiranscollection.in.

For any privacy-related concerns, you may contact us at:

  • Phone / WhatsApp: +91-8368676747
  • Instagram: @kiranscollection_13
  • Studio Address: 2/200 Subhash Nagar, Near Amit Nursing Home, Delhi

2. Information We Collect

We collect the following types of information when you interact with us:

a) Personal Information

  •  Full name
  •  Phone number and WhatsApp number
  •  Email address
  •  Shipping and billing address
  •  City, state, country, and postal/PIN code

b) Order Information

  •  Products purchased or enquired about
  •  Order history and booking details
  •  Payment confirmation details (we do not store full card numbers)

c) Communication Data

  •  Messages sent to us via WhatsApp, Instagram DMs, or contact forms
  •  Feedback, reviews, or complaints you share with us

d) Technical / Usage Data

  •  IP address and browser type
  •  Pages visited on our website and time spent
  •  Device information and referring URLs

We collect this data automatically through cookies and analytics tools to improve website performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  •  To process and fulfil your orders and bookings
  •  To communicate with you about your purchases, shipping updates, and enquiries
  •  To provide personalised customer service and styling assistance
  •  To send you updates about new arrivals, offers, and promotions (only if you have opted in)
  •  To improve our website experience and understand customer preferences
  •  To prevent fraud and ensure the security of transactions
  •  To comply with legal and regulatory obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We only share your information in the following limited circumstances:

a) Delivery & Logistics Partners

We share your name and address with our courier and logistics partners solely for the purpose of delivering your order. These partners are contractually obligated to keep your data secure and use it only for delivery purposes.

b) Payment Processors

If you make a payment through our website, your payment information is processed by secure, PCI-compliant third-party payment gateways. We do not have access to or store your complete payment card details.

c) Legal Requirements

We may disclose your information if required to do so by law, or in response to valid legal processes such as a court order or government authority request.

d) Business Transfers

In the unlikely event that Kiran's Collection undergoes a business transition such as a merger or acquisition, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking

kiranscollection.in may use cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences, analyse website traffic, and improve functionality.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of kiranscollection.in.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures include secure servers, encrypted payment processing, and restricted internal access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Once your data is no longer needed, we securely delete or anonymise it.

8. Your Rights

As a customer, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you
  • Right to Correction: You may request that we correct any inaccurate or incomplete information
  • Right to Deletion: You may request that we delete your personal data, subject to legal obligations
  • Right to Opt-Out: You may unsubscribe from marketing communications at any time
  • Right to Withdraw Consent: Where we rely on consent to process your data, you may withdraw it at any time
  • To exercise any of these rights, please contact us via WhatsApp or phone at +91-8368676747.

9. Third-Party Links

kiranscollection.in may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

10. Children's Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the 'Last Updated' date at the top of this page on kiranscollection.in. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  •  Phone / WhatsApp: +91-8368676747
  •  Instagram: @kiranscollection_13
  •  Studio: 2/200 Subhash Nagar, Near Amit Nursing Home, Delhi, India